Thank you for visiting www.justwood.com.au.

Before selecting your payment method and completing your order, please read and understand the following terms and conditions which are important and refer to your order with us.

Personal Details:

Your personal details that you have submitted are collected for the sole purpose of processing your order. Your details are stored securely and with compliance with the current Australian Privacy Laws regarding data collection. See our Privacy Policy

Your confidential payment details are NOT collected or stored by Just Wood Products.

PayPal Payments:

Your PayPal payments are processed through an encrypted and secure payment gateway via PayPal (which offers you buyer protection). When choosing this method you (the customer) agree to use PayPay to finalise your payment for any products purchased from www.justwood.com.au

Direct Bank Deposit:

If you choose to make your payment for your order via Direct Deposit into our bank account you agree that your order will not be processed until receipt of your payment in full is confirmed.

Afterpay:

Afterpay is a third party – buy now, pay later service offered by, facilitated by and subjected to terms and conditions outlined by Afterpay. See terms HERE. All payment enquiries, applications, approvals, declined orders and matters relating to your Afterpay agreement and account should be addressed directly to Afterpay. If a refund is required and the initial purchased was made using Afterpay, the refund will be executed using Afterpay and the refund amount will be adjusted automatically and take into consideration any payments that you have already made.

Delivery:

Providing the product you have selected is ‘In Stock’, your order will be processed the next business day and is shipped ASAP to ensure fast delivery. Delivery time is usually between 2-4 days. Please allow extra time if you have chosen engraving or if your order is being shipped to a remote or regional area.

Backorders:

Please confirm if the product you have selected is ‘In Stock’ (this is indicated near the ‘Add to cart’ button on the product listing) or has been Backordered (this will be clearly noted on your order in your cart). In the event of a product being on Backorder please allow 2-3 weeks for delivery. If the backordered product forms part of a larger order, your order will be sent in full once the Backordered product is back in stock. If this is a problem, please contact us to discuss.

Other:

  • You have read and understood our shipping policy and understand that Australia Post will be responsible for your purchase once we have handed your parcel to them for delivery.
  • You have read and understood our Exchange Policy and agree to proceed with your purchase.
  • Please choose your selections carefully and contact us for any further information if required. sales@justwood.com.au

 

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